Privacy policy

Last updated: 01 October 2025

Spacesplus B.V. (trading as Humble Lights) respects your privacy and processes your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

This Privacy Policy explains what data we collect, why we collect it, and how we use it when you visit or make a purchase from our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal data we collect

You can visit our website without providing personal data. In some cases we need information from you to provide our services, for example when processing an order, creating an account or subscribing to our newsletter.

Examples include:

Order processing: first and last name, billing and shipping address, email address, phone number, payment information.
Account creation: login details, email, name, address, phone number.
Guest checkout: contact details linked to a unique customer ID.
Customer service: data you provide in emails or messages.
Newsletter and marketing: your email address if you subscribe, or if you are a customer and have not objected.
Website usage: device type, operating system, pages visited, IP address, cookies.

2. Purposes and legal grounds

We process your personal data for the following purposes:

To process and deliver your order (legal basis: performance of a contract)
To comply with tax and bookkeeping obligations (legal basis: legal obligation)
To create and manage your customer account (legal basis: consent)
To send service emails relating to your purchase (legal basis: performance of a contract)
To send newsletters and marketing offers (legal basis: consent, or legitimate interest for existing customers)
To improve our website and customer experience (legal basis: legitimate interest)
To handle customer service requests (legal basis: performance of a contract or legitimate interest)

3. Storage periods

Order data: kept for 5 years or longer if required by tax law
Accounts: deleted after 2 years of inactivity
Newsletters: kept until you unsubscribe
Customer service data: kept as long as necessary to resolve your request

4. Cookies

We use cookies and similar technologies to improve your experience, analyse website use and provide personalised marketing.

Functional cookies – necessary for website operation
Analytical cookies – help us understand website traffic
Marketing cookies – used for targeted advertising

When you first visit our website you are asked for consent to place non-essential cookies. You can change or withdraw your consent at any time via your browser settings.

5. Sharing with third parties

We do not sell your personal data. We may share data with trusted service providers who process data on our behalf, such as:

Shopify (website hosting and order management)
Payment providers (to process transactions)
Shipping carriers (for delivery of your order)
Marketing and analytics partners (for newsletters and website usage)

If these providers are located outside the EU/EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. Your rights

Under the GDPR you have the following rights:

Right of access to your data
Right to rectification of incorrect or incomplete data
Right to erasure of your data
Right to restrict processing
Right to data portability
Right to object to processing (including direct marketing)
Right to withdraw consent at any time

You can exercise your rights by contacting us at info@humblelights.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Newsletter and communication

At the bottom of every newsletter you will find the option to unsubscribe. You can also contact us to update or remove your details.

8. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.

9. Changes to this policy

This Privacy Policy may be updated from time to time. The latest version is always available on our website.

10. Contact

Spacesplus B.V. (Humble Lights)
Koivistokade 74B
1013 BB Amsterdam
The Netherlands
Email: info@humblelights.com

Chamber of Commerce: 72575328
VAT: NL859158925B01