Privacy
policy

On October 28, 2022 this page has been updated.

We are aware that you trust us. It is our responsibility to protect your privacy. On this page you can read which data we collect when you visit our website, why we collect these data and how we improve your experience using our website based on these data. So you will understand how we work.
This privacy policy applies to the services of Spacesplus bv. You must know that Spacesplus bv is not responsible for the privacy policy of other websites and other sources. By using our website, you acknowledge to accept our privacy policy.
Spacesplus bv respects the privacy of all the visitors/users of its website and ensures that all personal information which you will give us, will be dealt with in a strict confidential manner.

Personal data we collect

When browsing our website you will not be required to provide us with any personal data. There are some instances when you will be required to provide us with personal data. Examples are, processing your order or sending a newsletter.

Examples are further outlined below:

Processing an order
When you order one of our services/products then we will ask for personal data such as your first name, last name, address, e-mail address, telephone number, and payment information. These data will be used to execute your order. These data will be stored on a security server owned by Spacesplus bv or by a third party.

Information provided by you during this transaction will be retained for 5 years or longer if required by tax or corporate bookkeeping.

Creating an account on our website

You have the option to create an account on our website and provide us with a log-in name and password. In addition to this, you will need to provide your e-mail address, first and last name, shipping and billing address, and phone number. This information can be managed in the account. Your details will be stored for as long as you use the account. After 2 years of inactivity, we will delete your account.

Creating an account is optional, you may purchase from our website as a ‘guest’. When purchasing as a guest, a unique customer ID is created which will contain your contact details and order information. This unique customer ID will allow us to see whether you have purchased with us before. You can request to get this data removed by emailing [email protected]

Customer Service
When you send emails or other messages to us it will be possible that we will save these messages. Sometimes we will ask for your personal data when this is relevant. This enables us to answer your questions and requests. These data will be stored on a security server owned by Spacesplus bv or by a third party. We will not combine your personal data with other data.

Cookies
We collect data for research to get a better insight in our clients in order to tailor our services/products.
This website uses cookies. A cookie is a small piece of data sent from a website and stored in a user’s web browser while the user is browsing the website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity. This information gathered by the cookie will be stored on the security server of Spacesplus bv or by a third party. We use this information to see how you use the website and to make reports on website activity in order to offer you other services and products related to your activity on the internet.

Newsletter & direct mail

When you subscribe to our newsletter we may use your e-mail address to send you commercial messages. When you purchase a product from our website, you will automatically be added to our customer database and receive e-mails with regard to your purchase.

We may send you a direct mail for the purpose of nurturing our business relationship with you.

Marketing & Website use

When you visit our website we collect certain data about you, for example, which pages you’ve visited, and what device and operating system you use. We may use this information to market our products to you via paid advertising and our newsletter.

Based on your purchase we will ask you for a review of our website and product. We may approach you for further research in order to improve our website and product.

Purpose
We collect and use this information for no other purposes than described in our privacy policy unless we have received your permission to do otherwise.

Third Parties
We will not sell or share data with third parties with the exception of web applications which we use for our webshop. This date will only be used for the purpose of the particular application and will not be further spread.
In some cases, your data will be shared internally but our personnel signed a non-disclosure contract to respect the confidentiality of your personal data.

Alterations
This privacy policy is tuned to the current status of our website. Adjustments or changes on our website can lead to changes in the privacy policy. So we advise you to read our privacy policy on a regular basis.

Personal Data Options
We offer all visitors the possibility to look at, change, or delete all personal data which has been provided to us. We will retain your personal data for as long as legally required.

Adjustments and termination/removal of Newsletter
At the bottom of all our emails, you will find the possibility to adjust your personal data or terminate the newsletter.

Adjustments/Removal communication
If you would like to alter your personal data or to remove these from our files, then you can contact us. See below for contact information.

Switch off cookies
Most browsers are set up to accept cookies, but you can set up your browser to refuse cookies or to notify you when a cookie is being sent to you. It is however possible that some services and functions on our website and on other website do not function properly when you have switched off cookies on your browser.

Questions and Feedback
We check on a regular basis if we comply with the privacy policy. If you have questions about our privacy policy do contact us:

Spacesplus BV
Koivistokade 74B
1013 BB Amsterdam
[email protected]
CoC: 72575328
VAT: NL859158925B01