We encourage you to notify us of complaints by sending an email to [email protected].
From February 15, 2016 it is for EU consumers possible to submit complaints using the ODR platform of the European Commission. This ODR platform can be found at: http://ec.europa.eu/odr.
When your complaint is not submitted elsewhere, you are free to file your complaint using the EU platform. We do advise however, to submit your complaint first to us.